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Healthcare

Revenue Cycle Management

Automation across the healthcare revenue cycle, from patient scheduling through to payment posting, aimed at the denials and delays that cost providers most.

of claims denied because of data errors
25-30%of claims denied because of data errors
of staff time spent on repetitive admin work
40%of staff time spent on repetitive admin work
lost annually to billing inefficiency
$20B+lost annually to billing inefficiency

The problem

Where revenue leaks

  • Claims are denied for data errors that were detectable before submission
  • Skilled staff spend a large share of their week on repetitive administration
  • Denials are worked reactively, long after the cash impact has landed
  • Leadership lacks a current view across claims, payments, and receivables

Capabilities

What the platform does

Eligibility and verification

Insurance is verified before service, which removes a large share of downstream denials.

Coding and charge capture

Charges and codes are captured accurately at the point of care rather than reconstructed later.

Claims submission and tracking

Claims are validated before they go out and tracked through to adjudication.

Denial management

Denials are categorised, routed, and worked by root cause, so the same error stops recurring.

Payment posting and AR follow-up

Remittances post automatically and outstanding balances are pursued on schedule.

Reporting and analytics

Dashboards give finance and RCM leaders current visibility across claims, payments, denials, and revenue.

Scope

Stages covered end to end

Front office

  • Patient scheduling
  • Pre-registration
  • Insurance verification

Mid cycle

  • Charge capture
  • Medical coding
  • Claims submission

Back office

  • Claims processing
  • Payment posting
  • Denial management
  • AR follow-up
  • Statement processing
  • Payment collection

Outcomes

What changes for the provider

Fewer denials

Validation before submission addresses the data errors behind roughly a quarter of denials.

Faster cash collection

Cleaner claims adjudicate sooner, which shortens the gap between care delivered and cash received.

Administrative capacity returned

Automating repetitive work gives clinical and billing staff their time back for higher-value tasks.

Financial accuracy

Charges, codes, and postings reconcile, so reported revenue reflects what was actually delivered.

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