Healthcare
Revenue Cycle Management
Automation across the healthcare revenue cycle, from patient scheduling through to payment posting, aimed at the denials and delays that cost providers most.
- of claims denied because of data errors
- 25-30%of claims denied because of data errors
- of staff time spent on repetitive admin work
- 40%of staff time spent on repetitive admin work
- lost annually to billing inefficiency
- $20B+lost annually to billing inefficiency
The problem
Where revenue leaks
- Claims are denied for data errors that were detectable before submission
- Skilled staff spend a large share of their week on repetitive administration
- Denials are worked reactively, long after the cash impact has landed
- Leadership lacks a current view across claims, payments, and receivables
Capabilities
What the platform does
Eligibility and verification
Insurance is verified before service, which removes a large share of downstream denials.
Coding and charge capture
Charges and codes are captured accurately at the point of care rather than reconstructed later.
Claims submission and tracking
Claims are validated before they go out and tracked through to adjudication.
Denial management
Denials are categorised, routed, and worked by root cause, so the same error stops recurring.
Payment posting and AR follow-up
Remittances post automatically and outstanding balances are pursued on schedule.
Reporting and analytics
Dashboards give finance and RCM leaders current visibility across claims, payments, denials, and revenue.
Scope
Stages covered end to end
Front office
- Patient scheduling
- Pre-registration
- Insurance verification
Mid cycle
- Charge capture
- Medical coding
- Claims submission
Back office
- Claims processing
- Payment posting
- Denial management
- AR follow-up
- Statement processing
- Payment collection
Outcomes
What changes for the provider
Fewer denials
Validation before submission addresses the data errors behind roughly a quarter of denials.
Faster cash collection
Cleaner claims adjudicate sooner, which shortens the gap between care delivered and cash received.
Administrative capacity returned
Automating repetitive work gives clinical and billing staff their time back for higher-value tasks.
Financial accuracy
Charges, codes, and postings reconcile, so reported revenue reflects what was actually delivered.
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